Best Buy stops Samsung repair program – what this means for Galaxy owners:

Unfortunately, repairing your Galaxy phone has become more difficult. Best Buy is officially ending a partnership deal with Samsung and will no longer be an authorized service provider (ASP) for Galaxy smartphones. 

In a new report, TheVerge posted a screenshot of an internal document that was sent out to Geek Squad employees informing them of the program’s shutdown with text stating, “Samsung ASP is ending in all SASP locations.” 

Below the announcement is a series of instructions telling employees to start collecting any and all Galaxy phone parts, as they’ll be returned to Samsung. If you weren’t aware, the ASP program allowed technicians at Best Buy to fix Samsung mobile devices. It wasn’t as wide-reaching since repairs could only be done at certain locations, but this change does make things tougher for Galaxy users.

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